The following page https://account.spokephone.com/teams is cumbersome, simply because a column displaying the members of each team is not available. I thought that exporting the list to a CSV file...
In response to customer demand, we've released a very simple way for Spoke Phone users to send mass SMS text messages–otherwise known as bulk SMS.This very simple solution utilized Zapier, allowing...
some feedback from my team that they would like to be able to see their call status even when they minimize or close the Spoke window on desktop. Can we add a status indicator to the icon in the dock...
I want my team to be able to send WhatsApp messages to customers and prospects from Spoke Phone. We should be able to select an approved WhatsApp template in Spoke Phone, and send it to someone on...
The ANI list can be selected for a user from the user profile. It's really useful being able to make the change here – however this list is not in alphabetical order or searchable. Even just sorting...
Search within the messages tab would be extremely helpful. Our staff will typically have dozens of conversations open at any given time, and being able to find the right conversation within the...
Show me record of incoming calls and who picked up right from the Spoke App.
Currently we have the online portal to look at reports that way. Which is not a bad thing, but it would be more...
Allow App Users to mark the "red" calls as "already handed" and changing them to black.
It's very confusing when we already handled the call, and it still appears as "red" when customers called more...