SPOKE Ideas

Conversations that move your business.

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Suggest an idea What would make Spoke Phone more useful to you?
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2
Phonebook Creation
Feature request
Under review
When creating a Phonebook through the API, it is not visible under the Manage Integrations page in the APC. Can you provide visibility within the Admin Portal to all Phonebooks
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1
Add Kosovo to drop down list when adding new users
Feature request
Under review
Vend Park (BlaccSpot customer) would like Kosovo added to the drop down list of countries on the add user page in the admin portal.
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1
Answering Machine Detect
Feature request
Under review
This is a proposal for two key features around answering machine automation for the purpose of improving productivity within a call centre. 1. If Spoke could detect an answering machine and auto...
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3
Report for user availability
Feature request
Under review
May we please get a feature where we can track how long users are set to unavailable.
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1
CallerID List sort order
Feature request
Under review
Within the APC on the user account edit screen under the numbers tab, when you click on CallerID list, the list is not in alphabetical order, can we change that to alphabetical order?
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12
Notifications
Feature request
Completed
To have the spoke icon show notifications of incoming messages by either highlighting it or adding a number of messages to the icon. Something similar to how Microsoft Teams shows notifications.
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2
Pagination Enhancements
Feature request
Under review
Implement allowing all users, phone numbers and deskphone configurations to be paginated in the system.
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2
Bulk Import Twilio Phone Numbers
Feature request
Under review
Implement the ability to bulk import Twilio Phone numbers
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1
Bulk Import Deskphone Configurations
Feature request
Under review
Implement the ability to bulk create deskphone configurations
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1
Prospect CRM Integratiom
Feature request
Under review
Can we request an integration with Prospect CRM?
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